Terms and Conditions garuda365 — The Complete Guide for Malaysian Members

These Terms and Conditions ("Agreement") constitute a binding contract between you ("Member" or "User") and garuda365 ("Platform", "we", or "Company"). This Agreement takes effect at the moment you register an account, make your first deposit, or use any service provided by garuda365.

By accessing or using the garuda365 platform via the website or mobile app, you confirm that you have read, understood, and agree to comply with all terms contained in this document, including the Privacy Policy and Responsible Gaming Policy, which form part of this agreement in its entirety.

Garuda365 reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to ensure you remain aware of any changes in effect.

To register and use the services of Garuda365, you must meet all of the following eligibility requirements:

• Age: You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher.
• Legal Capacity: You must have full legal capacity to enter into a binding contractual agreement.
• Non-Staff: You are not an employee, agent, contractor, or any individual directly associated with garuda365 or its affiliated companies.
• One Account: Each individual is only permitted to hold one active account at garuda365. Registration of multiple accounts by the same individual is strictly prohibited.

Garuda365 reserves the right to request proof of age verification at any time. If a user is found to be under the minimum required age, all funds in that account will be forfeited and the account will be closed immediately without any compensation.

When registering a garuda365 account, you are required to provide accurate, complete, and up-to-date information. This includes your full name as per your identity document, a valid email address, mobile phone number, and date of birth.

The Know Your Customer (KYC) process is mandatory for all garuda365 members before a first withdrawal is approved. You will need to submit a copy of a valid identity document (MyKad or passport) and proof of current address. KYC verification is typically completed within 24 business hours.

• You are solely responsible for all activities that occur within your account.
• Your account password must be kept confidential at all times.
• You must notify garuda365 immediately if you suspect any unauthorised access to your account.
• Garuda365 is not responsible for any losses resulting from your failure to keep your login credentials secure.

Garuda365 supports a wide range of payment methods including online banking (Maybank2u, CIMB Clicks, Public Bank), digital wallets (Touch 'n Go eWallet, Boost, GrabPay), and direct bank transfers. All financial transactions are protected by 256-bit SSL encryption to keep your data secure.

Deposit Policy:

• The minimum deposit limit is RM10 (subject to the selected payment method).
• All deposits are processed instantly and credited to your account within 5 minutes.
• Garuda365 does not charge any processing fees for deposits.
• The bank account or digital wallet used for deposits must be registered in your own name.

Withdrawal Policy:

• The minimum withdrawal limit is RM50 per transaction.
• Withdrawals are processed within 5 to 15 minutes for supported payment methods.
• KYC verification must be completed before your first withdrawal can be processed.
• The daily withdrawal limit depends on your VIP membership tier.
• Withdrawals can only be made to a bank account or digital wallet registered in your own name.

Garuda365 reserves the right to suspend or cancel any withdrawal request that appears suspicious or involves suspected fraudulent activity while conducting an internal investigation. In such cases, our support team will contact you to resolve the matter.

All bonuses and promotions offered by garuda365 are subject to specific terms set for each respective promotion. The general terms applicable to all promotions are as follows:

• One Bonus Per Promotion: Each account is eligible to claim each bonus type only once within the specified period, unless otherwise stated in the relevant promotion's terms.
• Rollover Requirements: All bonuses received are subject to rollover requirements (minimum wagering requirements) that must be met before any withdrawal involving bonus funds is permitted. The rollover rate applied varies by promotion type.
• Validity Period: Every bonus has a set validity period. Bonuses that are unused or whose rollover requirements are not met within that period will expire automatically and be forfeited from the account.
• Affiliate Restrictions: Bonuses may not be combined with other promotions unless specifically stated in the relevant promotion terms.

Garuda365 reserves the right to void any bonus, promotion, or wins obtained through fraudulent activity, abuse of the promotions system, or violation of the terms and conditions. This includes but is not limited to opening multiple accounts to claim bonuses repeatedly, using arbitrage wagering techniques, or any other form of fraud.

All games available on the garuda365 platform operate using a Random Number Generator (RNG) certified by independent international testing bodies. This ensures that every game outcome is entirely random and cannot be manipulated by any party.

Members agree to comply with the following game rules:

• Play fairly and do not use any software, tools, or strategies designed to exploit system vulnerabilities.
• Do not share your account with anyone else or allow others to play using your account.
• Do not use any automation methods, bots, or scripts to play games or conduct transactions.
• Accepting that garuda365 system decisions are final in all disputes relating to game outcomes.

In the event of a technical fault, system disruption, or other exceptional circumstances during a game session, garuda365 reserves the right to void the affected bets or rounds and refund the wagered amount to your account. garuda365 is not liable for any losses arising from technical disruptions beyond the platform's control.

Garuda365 uses 256-bit SSL encryption to protect all your personal data and financial information. Our security systems are continuously monitored to detect and prevent any suspicious or unauthorised activity.

You are required to:

• Use a strong and unique password for your garuda365 account.
• Enable two-factor authentication (2FA) for added security — this is a step we strongly recommend.
• Do not use public computers or unsecured public Wi-Fi networks to access your garuda365 account.
• Log out of your account after each session, especially on shared devices.

You are free to close your garuda365 account at any time by contacting our customer support team via LiveChat or email. Any valid remaining funds in your account will be returned to your registered payment method once the identity verification process is complete.

Garuda365 reserves the right to suspend or terminate your account immediately without prior notice if:

• You have violated any terms and conditions stated in this document.
• You are found to be involved in fraudulent activity, money laundering, or any other illegal activity.
• You provided false information during registration or the KYC process.
• You own or control multiple accounts on the garuda365 platform.
• There is a request from the relevant authorities to do so.

If your account is terminated due to a breach of terms, garuda365 reserves the right to forfeit all remaining funds, bonuses, and wins held in that account.

The garuda365 platform is provided on an "as is" and "as available" basis. While we always strive to keep the platform running smoothly and free of errors, we make no guarantee that it will be available at all times, error-free, or that it will meet your specific expectations.

Garuda365 is not liable for:

• Any financial losses resulting from normal wagering activity on the platform.
• Indirect, incidental, or consequential losses arising from the use of the platform.
• Service disruptions caused by factors beyond garuda365's control, including internet outages, power failures, or natural disasters.
• Actions or omissions by third parties who gain unauthorized access to your data or systems.

Garuda365 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Changes take effect immediately upon publication on this page, unless a specific effective date is stated.

We will endeavour to notify members of material changes via registered email or in-app notifications. However, it remains your responsibility to review this page periodically. Continued use of the garuda365 platform after any changes are published constitutes your acceptance of the modified terms.

If you have any questions regarding these Terms and Conditions, please contact the garuda365 customer support team, available at any time via LiveChat or email at [email protected].